Labette Health slashed readmissions by 43% since 2012 — here's how
Quality improvement goal: Our goal was to reduce avoidable readmissions to as near to zero as possible.
We started in partnership with the Kansas Healthcare Collaborative in 2012 through the Hospital Engagement Network (HEN) 1.0, HEN 2.0, and the current Hospital Improvement Innovation Network (HIIN). Since then, we have grown in how we approach and monitor performance improvement projects. Early on, this institution felt that readmissions reduction was a quality department-driven objective — but over the course of this and other projects, we have seen a culture change in institution. Directors and front-line staff see the quality department as a tool and as support for accomplishing ambitious goals.