Webinar recording: How to Use Chronic Care Management During COVID-19

Patients with multiple chronic conditions are at a higher risk of mortality or other clinical complications if their conditions become uncontrolled. During the COVID-19 pandemic, these high-risk patients have become more reluctant to seek medical treatment. Chronic Care Management (CCM) services are an effective way for clinicians to manage their high-risk patients remotely while supporting social distancing recommendations. During this webinar, we will provide an overview of CCM services including strategies for implementation, billing considerations and resources for clinicians and patients.

Watch recording here

Following this webinar you will be able to:

  • Describe CCM services, including strategies for implementation and billing
  • Understand the impact of COVID-19 on providers and patients with multiple chronic conditions
  • Describe the different models of conducting CCM


Health Quality Innovation Network members improve health for rural and vulnerable communities, reduce readmissions, and combat the opioid epidemic. If you are not yet a member and would like to receive ongoing access to quality improvement tools, training and resources visit www.khconline.org/HQIN to learn more.

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