KHC PFAC Collaborative

KHC Is Now Enrolling for new Kansas PFAC Collaborative

In 2017, the Kansas Healthcare Collaborative is now launching its third breakthrough collaborative to assist Kansas hospitals establish a Patient and Family Advisory Council (PFAC) or to effectively utilize patient and family advisors on hospital committees.  Cohort 3 kicked off with a virtual event on January 31 and will run through October 2017.  The collaborative, featuring national expertise, a roadmap and multi-faceted support, is now underway with enrollment and pre-work in February.

Enrollment forms:

Training sessions:

Participants will attend one of two regional in-person training sessions:  March 14 in Topeka or March 15 in Hays.


Hospitals across the state and nation have made substantial progress in recent years in incorporating patient and family engagement (PFE) as part of their organizational approach to attaining higher levels of patient satisfaction and outcomes. Still, many hospitals are uncertain about how to envision the role of PFE in safety and quality improvement design and seek support in navigating the process of establishing an effective PFA or PFAC program.

To date, more than 50 Kansas hospitals have participated in one or both of the first two cohorts conducted in 2015 and 2016.  Hospitals eligible to participate in cohorts 3 or 4 are those that are participating with KHC in the KHC Hospital Improvement Innovation Network (HIIN).

Faculty for the Kansas PFAC Collaborative are Tiffany Christiansen and Allison Chrestensen, patient and family engagement specialists with the North Carolina Quality Center.  The duo have been highly instrumental in the advancements of Kansas hospitals in adopting key strategies for patient and family engagement.

For more information about joining the 2017 Kansas PFAC Collaborative, contact KHC at or call (785) 235-0763.

Additional information: